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| RETURN/EXCHANGES POLICY | Return Policy: JennsJammies has a 100% Customer Satisfaction Guarantee! That means that you can return your item(s) within 15 days for a FULL REFUND, exchange, or store credit. Items must be received within 15 days of the day that you receive the item (we have delivery confirmation on all orders, so we know the day you received it). No returns will be accepted after 15 days. EXCHANGES: Please allow 3-4 weeks for your exchange items to ship. STORE CREDIT: We will email you a coupon code good for your store credit amount within 7 days of receiving your return. Due to the nature of our products, the following items are NOT returnable: Pre-Packaged Merchandise, Individual Panties, Hosiery, Mens Lingerie, Teddies/Rompers, Leather/PVC Lingerie, Costumes, Shoes, SALE/CLEARANCE items,Bodystockings and any items containing panties. If you have any questions regarding our return policy, or if you have a question regarding an item you would like to return, please email us at customerservice@jennsjammies.com. FREE SHIPPING on ALL U.S. orders! VISA, MasterCard, Discover & American Express Accepted 15 day FULL REFUND Return Policy |