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| SHIPPING INFORMATION |
How long will it take for my order to ship? We try to ship your order as quickly as possible. Most orders ship within 5-10 business days. However, if your item is out of stock or backordered, it could take 3-4 weeks to ship all items on your order. We will always ship the items that are available right away, and ship the rest as they become available. Why don't you have faster shipping methods available? Unfortunately, at this time, we can't ship orders any quicker than Standard Shipping. What if I need to cancel my order? Once an order is placed, it cannot be changed or cancelled. Do you have a catalog? We do not have a catalog. At this time, our items are only available for purchase through our website. Why do I have multiple charges from you on my credit card? We only bill your credit card when your item(s) are ready to ship. If only some of your items are available for shipping, we will only charge your card for those items. And we will charge it again when the rest of your order is ready for shipping. Do you have a phone # that I can call you at? The best way to contact us and get a prompt response is via email at customerservice@jennsjammies.com. Estimated Shipping Time Frames (based on the first two letters of each product code): SH: approx 1 week DG: approx 1 week EM: approx 5-7 days SL: approx 1-2 weeks FY: approx 2-3 weeks FP: approx 1-2 weeks RB: approx 2-3 weeks LA: approx 5-7 days CQ: approx 1 week FR: approx 1-2 weeks FREE SHIPPING on ALL U.S. orders! VISA, MasterCard, Discover & American Express Accepted 15 day FULL REFUND Return Policy |